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Updated · 1 min ago
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TECH ValidatedⓘEvidence tiers: Early signal = 1 uncorroborated request — treat as radar, not a validated opportunity · Corroborated = 2-3 requests · Validated = 4+ requests from 2+ different people. Every count appears exactly once, in the fact bar below — each traces to a real source post.

Self Hosted Ticketing System

4
builder posts asking
latest ask seen 2mo ago
see the posts →
4
different people asking
across 1 platform
who →
5
rivals shipping · web scan
see prices →
$12
cheapest rival / mo
range →

In their words

"I'm looking for a way to have an anonymous phone number like how I have with Google Voice" — a builder, verbatim · sign in free to trace the source ↗

What they tried & dropped

Extracted word-for-word from the evidence posts below — every item is quoted verbatim from a real builder.

OSTicket — "creating a lot of pain trying to keep it sync'd with active directory" verbatimsign in to trace ↗
Solarwinds Web Help Desk — "buggy, ancient UI, and expensive" verbatimsign in to trace ↗

Hard requirements

Non-negotiables stated by builders in their own words. Miss one and they will not switch.

self-hostedopen source

Competitor pricing

Named rivals & real prices 🔒
Rivals charge $12-$15/mo · names — log in ↗

How we checked

Where we searched
3 sources · GitHub (open-source check) · App Store · SaaS marketplaces
Verification funnel
77 raw matches scanned, then AI-de-duped · see the breakdown below
Last scan
6d ago · auto-refreshed every 30 days

Sign in to see the full opportunity

Every source post · named rivals with real prices · what builders tried & dropped · quantified pain — all traceable to the original posts

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What the numbers suggest

5 rivals shipping (fact bar) see prices → market is crowded; differentiate on the unmet requirements above, don't compete on breadth.
4 builder posts asking · 4 different people (fact bar) see posts → demand is independently reported, not one person repeating themselves.
4 demand signals vs 5 shipping rivals → supply already outweighs demand — enter only with an edge.
0 willingness-to-pay quotes yet → no one has named a price — validate pricing before building.
last new signal 80 days ago → conversation is quiet lately.

Signal history

4 posts on record · latest Jul 2026 — no new posts in the last 12 months. Demand has gone quiet; verify before building.

Evidence pool

4 source posts picked as evidence — each insight links back to a real one.

4 reddit

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