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Updated · 57 min ago
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TECH ValidatedEvidence tiers: Early signal = 1 uncorroborated request — treat as radar, not a validated opportunity · Corroborated = 2-3 requests · Validated = 4+ requests from 2+ different people. Every count appears exactly once, in the fact bar below — each traces to a real source post.

Self Hosted Ticketing System

10
builder posts asking
latest ask seen 4w ago
+5 product posts seen in community
see the posts →
10
different people asking
across 1 platform
who →
14
rivals shipping · web scan
see prices →
$3
cheapest rival / mo
range →

In their words

"I'm looking for a way to have an anonymous phone number like how I have with Google Voice" — a builder, verbatim · sign in free to trace the source ↗

What they tried & dropped

Extracted word-for-word from the evidence posts below — every item is quoted verbatim from a real builder.

OSTicket — "creating a lot of pain trying to keep it sync'd with active directory" verbatimsign in to trace ↗
SigNoz — "only support Google Oauth for the self hosted version" verbatimsign in to trace ↗
Google Voice — "selling the data about who calls or texts that number" verbatimsign in to trace ↗
Mastodon — "no shortcoming stated" verbatimsign in to trace ↗
Matrix — (no stated shortcoming) sign in to trace ↗

Pain, in numbers

Quantified only where a builder stated a real figure — no LLM estimates.

14k songs“Roughly 14k songs”

Hard requirements

Non-negotiables stated by builders in their own words. Miss one and they will not switch.

self-hostedopen sourceSSO / OIDC supportno account creation on third party serversprivacy and data governanceself sufficiency and visibility

Competitor pricing

Named rivals & real prices 🔒
Rivals charge $3/mo · names — log in ↗

How we checked

Where we searched
3 sources · GitHub (open-source check) · App Store · SaaS marketplaces
Verification funnel
77 raw matches scanned, then AI-de-duped · see the breakdown below
Last scan
7d ago · auto-refreshed every 30 days

Sign in to see the full opportunity

Every source post · named rivals with real prices · what builders tried & dropped · quantified pain — all traceable to the original posts

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What the numbers suggest

14 rivals shipping (fact bar) see prices → market is crowded; differentiate on the unmet requirements above, don't compete on breadth.
10 builder posts asking · 10 different people (fact bar) see posts → demand is independently reported, not one person repeating themselves.
0 new tracked posts (all types) in the last 30 days vs 7 the month before see the curve → demand is cooling.
10 demand signals vs 14 shipping rivals → supply already outweighs demand — enter only with an edge.
0 willingness-to-pay quotes yetno one has named a price — validate pricing before building.
last new signal 31 days ago → conversation is quiet lately.

Signal history

11 tracked posts (10 asks · 1 product/news) first post Dec 2023 0 in the last 30 days
2026-06-09 · +1 post · 4 on record2026-07-24 · +1 post · 5 on record2026-07-29 · +1 post · 6 on record2026-07-30 · +2 posts · 8 on record2026-08-07 · +3 posts · 11 on record 11 0 3 Jun 2026 today

Cumulative tracked posts (asks + products + news) by original post date · 3 earlier posts before this 12-month window carried into the baseline · GapMine tracked communities — not search volume · every step traces to a real post in the evidence record (sign in to read them).

Evidence pool

10 source posts on record — each insight links back to a real one.

10 reddit

Log in free to read every original post ↗

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